To install AOL Desktop Gold you will first need to download the setup file on your computer. The process to download the file varies depending on the type of AOL Desktop Gold user you are registered as. Before you download AOL Desktop Gold you can speak to an AOL customer support representative to know more about the membership plans or subscriptions available.
How to install AOL Desktop Gold?
After you have downloaded the setup file you can just follow the steps below to install it on your system:
- Go to the File Explorer icon on your desktop.
- Search for the Downloads folder and select it.
- Look through the recent downloads for the “Install_AOL_Desktop” icon.
- Right-clickthe file and run it as administrator.
- You should receive a prompt with the “Install Now” button.
What to do if AOL Desktop Gold Installation Failed?
On account of its advanced features and security settings, AOL Desktop Gold needs certain basic system requirements to run smoothly. Sometimes if these system requirements are not available on your system then AOL Desktop Gold will not be able to install properly. Here are some simple troubleshooting steps you can follow if the installation failed:
Step 1: Check all System Requirements
Keep in mind that AOL Desktop Gold is not compatible with any version of Windows which is before Windows 7. Below you will find a list of standard system requirements to run Desktop Gold. Go through the list to make sure your system is up to date:
- Windows 7 or higher Operating System
- Screen Resolution of at least 1024 x 768
- High-speed processor (266 MHz or faster recommended)
- The system should have a 1 GB or more RAM
- Fast internet network connection
Step 2: Restart your system
The RAM is the main memory of your computer. Over time it gets accumulated with unimportant and temporary data files that can slow down your system. Restarting your computer will help clear the RAM and speed up performance.
Step 3: Check the network connection
A poor network connection or an internet connection that fluctuates will disrupt or even halt the installation process. It would be a good idea to reboot your network connection when you restart your computer. If you see that the network connection is slow you can contact your internet service provider for better service
These are very basic troubleshooting steps you can follow when you are unable to install AOL Desktop Gold. If these steps do not work you can seek the advice of a trained expert by contacting AOL Desktop Gold customer service. Technicians are available 24 hours a day to offer guidance on any issue you may have.