AOL desktop gold is a software that gives AOL users a faster more secure browsing experience. The best features of AOL Desktop Gold are the advanced security measures and automatic updates. The automatic update feature was designed to help users get the latest version of the software at the click of the button. But this feature does not always work the way it should when you install AOL Desktop Gold software. This can be frustrating for you as it may prevent you from accessing the internet or checking your mail. This article will give you some simple troubleshooting tips you can use to rectify this error.
AOL System Requirements
Before you even download AOL Desktop Gold the most important thing to do is to first make sure your system has the basic requirements needed to run the software. Here is the list of requirements you need:
- Windows 7, 8 or 10
- 512 MB free hard disk space
- Internet connection
- 266 MHz computer processor
- 1024 x 768 screen resolution
- 1 GB RAM
Steps to resolve AOL desktop update error
Once your system meets the essential requirements you can go ahead and explore the methods given below so that you can fix the update error in AOL Desktop Gold.
Method 1: Run a scan to check for viruses.
The most common culprit behind system complications and errors is the existence of viruses in your computer. A virus or malware can make your computer malfunction, which in turn leads to different types of error including software update issues. Run a detailed scan of your computer to test it for any virus or other malicious threats.
Method 2: Check your internet connection.
AOL Desktop Gold is a browsing software and consequently needs an internet connection to work smoothly. A fluctuating internet connection results in irregularities in the software. Contact your internet service provider to update your connection.
Method 3: Delete unnecessary files.
Unnecessary files can clutter the browser slow down your system. This can lead to errors in software updates because the download may not be able to complete. You must regularly clear the cache and delete the browser history to prevent unnecessary acclamation of files.
Method 4: Uninstall and reinstall the software
This may sound like the easiest and most obvious solution but rest assured it is quite effective. Simply uninstall the software from your computer and restart the system. When you are back online, download AOL Gold software once again.
If none of these methods work, then you can contact AOL Gold customer support and speak to a trained expert on how to activate the feature to automatically update AOL Gold Desktop.