If you have recently started facing issues while working on the AOL Desktop Gold software and you see that the software is not responding efficiently. This is an indicator that there is some serious issue with that is going on with your software. When you face such an issue, there are chances that it might completely disrupt your functioning. It would be best for you to install AOL Desktop Gold again on your system from the official website of AOL. Doing so would sort the issues that you have come across with. Users can also effectively connect with the customer support service where they would get all the assistance that is required to troubleshoot the problem that you have come across. This blog would give a complete solution to overcoming the general issues.
If you wish to initiate the process of reinstallation, there are certain things that you would have to follow. The first that that needs to be done is to remove the previously installed version of the AOL desktop Gold software. You can simply follow the given steps to get the work done.
Step 1: The process to uninstall AOL Desktop Gold
- You would have to navigate to the Control Panel on your system
- You would then be provided with a window which would have different options from which you would have to locate ‘Add or Remove Program’ or ‘Uninstall a Program’. This steps may vary according to the operating that are you are using.
- Now from the list of programs that you have on your system, you would have to select the AOL Desktop Gold option.
- After you have selected the software, you would have to click on the option of Uninstall.
- Further, you would receive a prompt asking you whether you would want to remove or keep your personal data which is associated with AOL Gold
- After you have completed all the said steps, the uninstallation wizard would initiate and you would be able to completely remove AOL Gold from your system.
Step 2: The process to re-install AOL Desktop Gold
- You would now have to open the official website Of AOL Desktop Gold from your browser.
- When you are on the official website of AOL Desktop Gold, you can now download the latest version of the software from the website.
- After you download AOL Desktop Gold software on your system, you would now have to locate the .exe file in your ‘Downloads folder’.
- Once you locate the file, click on the ‘Run’ option and then press on the option ‘Yes’ which would be the prompt for security.
- This would initiate the installation wizard on your system.
- Once the installation process is complete you would have to use your AOL username in the pop which would appear on your screen.
- Further, enter the password and then choose the option to continue.
- You would then see an option of ‘Import’ that would appear. If you wish to import that data that was in your previous software then accept it.
- After the above-given step, the process of re-installation would be complete.
It is always advised that user download AOL Desktop Gold only from their official website and not from any other page. Most of the issues faced by the users are because of the corrupt .exe file that was downloaded. If you have more queries with the process, you can effectively connect with customer care where you would be provided with all the solutions.